Contact
Knock twice
Questions about sizing, heat settings, batteries, towel care or partnerships: write to [email protected]. We reply on business days.
- [email protected]
- Post
- Genovega, 1420 Harbor Bay Parkway, Suite 230, Alameda, CA 94502
- Orders
- Order, delivery, return and warranty questions go to the store you bought from, through its order page.
Help us help you
- Tell us which product you have or are considering
- For sizing, include your height and usual coat size
- For heating questions, tell us the setting and how long the battery lasted